Returns

Returns Policy

Return Address:

Thomas Irving Equestrian,

Dunston Road,

 Sheepbridge,

Chesterfield,

Derbyshire.

 S41 9QD.

• You can return any items within 28 days. Including sale items or items purchased with a promotional discount. Your 28 days start from the date of purchase.
• Items must be unworn and in their original condition.
• Items must be returned with a valid order number or receipt.
• All refunds will be issued to the original method of payment and in the original tender currency.
• You can return online orders both in store and online.

We are unable to accept any items that have been returned outside of the period above, or that are worn/ used or in an unsellable condition.

Christmas Gift Returns Policy

Any unwanted gifts purchased between 31st October and 20th December can be returned until 31st January (the following year) with a valid proof of purchase.

Faulty Item. What do I do?

If you have a faulty item, please do not return any items without having contacted us first on [email protected]. Our team will then work with you and aim to resolve issues as quickly and easily as possible. Please allow time for a supplier/ manufacturers assessment and report as often the judgement of faulty items lies with them, we can then move forward and resolve the issue.